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Report a repair

If you have noticed any faults or problems that you need to report, please call the following freephone number to report it.

T:  0800 072 6308

The free phone number above is an office number which is manned between 8.30 - 4.30 Monday - Friday. You are welcome to leave a message but it will only be received during work hours. If you have an out of hours emergency then please pull your pull cord / pendant and our out of hours call centre will handle your problem.

On the other hand, you can fill out the form below. Please ensure you provide enough detail so we can deal with your enquiry as effectively as possible.  

To report a repair, please fill out all sections of this form. Alternatively, the free phone number 0800 072 6308 is an office number which is manned between 8.30 - 4.30 Monday - Friday.

Processing your information

We will use the information submitted by you in this contact form to provide you with the services you have requested, or to answer your enquiry.

For more information about the information we collect about you, and how we use this information, please view our Privacy Policy: https://housing.brunelcare.org.uk/pages/housing/privacy-policy


We ask this question to ensure that you are a real person, and not a computer adding information automatically.

Call us for more information on: 0117 914 4200 or email us at: info@brunelcare.org.ukby clicking here